Privacy Policy

Credit Card Transactions

Virtual Card Services (VCS) process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the sites registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.

VCS is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. VCS Internet servers are protected by firewalls and intrusion detection systems. The Merchant does not have access to credit details. VCS continually reviews and enhances its security in line with technological changes.

All transactions will be processed in South African Rands (ZAR). We accept credit card payments via the website in which case Virtual Card Acquiring will reflect on the card holders statement.

Pukka Juice South Africa is pleased to announce that we now support MasterCard SecureCode and Verified by VISA, major new initiatives from MasterCard and Visa that make our customers much less vulnerable to fraud. MasterCard SecureCode and Verified by Visa provide the technology that enables a cardholders identity to be verified online, using a password at the time of purchase. The process of verifying the cardholders identity is called cardholder authentication. The introduction of cardholder authentication is an important step towards making trading online more secure and reducing the risk of fraud in the non-face-to-face environment.

How do you protect yourself?
The VCS payment gateway pages are 3D Secure compliant and conform to the Verified by Visa and Mastercard Securecode online security platform.

So for those who frequently shop online and wish to ensure their credit card details may not be fraudulently used, you will need to sign up for 3D Secure - which is an added security measure (and verification procedure) employed by the major credit card issuers - before your card will be processed online.

You will only need to enrol for 3D Secure once (for each credit card you own) to be able to safely shop online in the future. This is a 2 step process and can be instantly completed online via your banks website and is a necessary procedure to ensure peace of mind whilst making online purchases.

Pukka Juice South Africa respects your privacy, thus we do not sell or rent our customer information to any outside parties.

Described below is our privacy policy in these areas:

1. Use of Your Email Address.
2. Registration.
3. Sharing of Information.
4. Cookies.

1. Use of Your Email Address

If you provide us with your email address, register as a customer or make a purchase from us, we will occasionally send you email with recommendations or notices of new products and prices. This email may include paid advertisements from third parties. To block future email of this type, simply follow the instructions at the bottom of the message. In addition, we send email to keep you informed about the status your orders. These messages cannot be blocked.

2. Registration

During the Pukka Juice South Africa registration process, we ask you to provide us with contact information, such as name, billing address, shipping address, email address, and telephone number. We use this information to verify your account and to process your orders.

3. Sharing of Information

We do not sell, rent or share any customer information, except for transactions involving third parties. In such cases, we provide only the information required to complete the transaction. By contract, the third party is not permitted to sell, rent or share this information.

4. Cookies

Pukka Juice South Africa uses software tags called cookies to identify customers when they visit our site. They help us understand your buying preferences and customize our service to your needs. The information we collect with cookies is not sold, rented or shared with any outside parties.